Terms of use

  • RAKBANK Developer Portal and Sandbox Usage Terms and Conditions

    This is a legally binding agreement between you and The National Bank of Ras Al-Khaimah (P.S.C.) ("RAKBANK", “we”, “The Bank”) establishing the terms and conditions under which the RAKBANK Developer Portal and Sandbox may be used. Use of the RAKBANK Developer Portal and Sandbox environment (“Sandbox”) implies that you accept these Terms and Conditions.

  • USER REGISTRATION

    To gain access to the Developer Portal, after you have provided us with certain information, we may elect to send you an invitation email from apideveloper@rakbank.ae. The invitation will allow you to create an online Master Developer Account, including Login Credentials.

    Once you have created a Master Developer Account, the registered developer for that account may add Authorized Developer Accounts. In our sole discretion, we will also approve and send invitation emails to these Authorized Developer Accounts via apideveloper@rakbank.ae. The Master Developer Account’s registered developer is liable for all activity on the Developer Portal associated with such Master Developer Account, as well as any associated Authorized Developer Accounts and your Apps’ users.

    You will ensure that all information you provide to the Bank is complete, accurate, up-to-date, true and not misleading in any way whatsoever.

  • DEVELOPER & SANDBOX USAGE

    • RAKBANK has no direct or indirect liability related to or arising from your use of the Sandbox, including RAKBANK’s APIs.
    • RAKBANK reserves all rights, titles, and interests in the Sandbox APIs (including any experimental APIs), the API documentation, and any software or source code provided to you by RAKBANK in connection with your use of the Sandbox. RAKBANK is providing you with a limited license to use the Sandbox and related APIs solely for you to assess the feasibility of and your interest in using RAKBANK’s Open API(s) in a production environment.
    • The Sandbox is a test environment and is provided “as-is” basis. RAKBANK makes no promises or claims as to the availability or uptime of the Sandbox. You may only use simulated, anonymous, non-live data when testing in the Sandbox. You may not use real customer data or real transactions and you shall be solely responsible for all liabilities and losses associated with failure to comply with such prohibition.
    • RAKBANK may monitor your use of APIs for the following purposes:
      • to prevent fraud;
      • to avoid congestion problems;
      • to perform, evaluate and improve our APIs and API Services;
      • to check whether your Application satisfies the requirements as imposed by these Terms of Use;
      • if we have reasonable suspicion of fraud, misuse or any other violation of the law regarding your use of the APIs.
    • While using the Sandbox, you will not:
      • violate the law, including any (intellectual property) rights of “The Bank” or others;
      • use the sandbox environment in a way causing RAKBANK to be in violation of any law;
      • hinder or damage the accessibility, functioning or security of our Developer portal;
      • negatively affect RAKBANK’s business activities or reputation;
      • use robots, spiders, crawlers, scraping or other similar technology to access or use RAKBANK Content or any RAKBANK sites or services to obtain any information beyond what RAKBANK provides to you under this Agreement;
      • use the Developer Portal or APIs in a manner that exceeds reasonable request volume, constitutes excessive or abusive usage or otherwise fails to comply or is inconsistent with any part of the RAKBANK developer documentation;
      • perform any security test (e.g. pen-testing), performance tests (e.g. load-testing), stress tests or similar tests on the Sandbox or Developer portal;
      • include (or enable or permit to be included) or upload any spyware, malware, virus, worm, Trojan horse or other malicious or harmful code;
      • use the Sandbox or any API for any purpose or in any manner other than expressly permitted in these Terms & Conditions or the API documentation;
      • rent, sell, lease, lend, convey, redistribute or otherwise provide any third party with use of the Sandbox, APIs or API materials;
      • modify, decompile, reverse engineer, alter, tamper with or create derivative works of the Sandbox, APIs or API materials;
      • circumvent or attempt to circumvent or render ineffective any applicable security measures of the Sandbox;
      • use the names, trade names, trademarks, service marks, slogans, logos, domain names, or other indicia of RAKBANK including any use that in any way would:
        • imply a relationship or affiliation with RAKBANK;
        • imply that RAKBANK sponsors or endorses you or your Apps;
        • be reasonably interpreted to suggest your Apps have been authored certified, or in any way approved by RAKBANK;
        • disparage RAKBANK, its products or services; or
        • tarnish, dilute, or otherwise impair RAKBANK

  • API USER RESPONSIBILITIES

    • Each API User is responsible for ensuring that it has all it needs to access RAKBANK’s Open APIs.
    • Each API User is responsible for the operation and security of its Participant System and will:
      • take reasonable steps to prevent the introduction by its agents or personnel of any computer viruses (including worms, trojan horses or other contaminants, and any code which can be used to access, modify, delete or damage any information or data, files or other computer programs) into any data or information made available through the Open Banking APIs; and
      • take any and all action reasonably required and which is within its power to exclude it from access to the Open APIs if it or anyone associated with it is engaging, knowingly or otherwise, in DOS or DDOS attacks or similar on the Open Banking APIs.

  • INTELLECTUAL PROPERTY RIGHTS

    • RAKBANK grants you, upon successful registration, a limited, non-exclusive, non-transferable, revocable and non-sublicensable right to use the Developer Portal for the term of your registration to the extent necessary and for the sole purpose of participating in the Developer Portal in accordance with and within the scope of these Terms and Conditions.
    • You acknowledge that we are the owner of all the Intellectual Property Rights in material published on this Site (including for the avoidance of doubt any comments posted by other developers on the forums). All such rights are reserved.

  • FEEDBACK

    If you provide feedback or suggestions about our APIs, then we (and those we allow) may use such information without obligation to you.

  • MODIFICATION

    We may add or change features, and functionality to the Developer Portal at any time. We may discontinue, modify, or change the Developer Portal (including the APIs and API documentation) and our related systems and services at any time and may not tell you in advance. We may require you to obtain and use the most recent version of the Developer Portal in order to retain functionality of your Apps. Modifications and changes to the Developer Portal and sandbox may affect your Apps, requiring you to change your Apps at your own cost. We will have no liability or obligation to you for any modifications or changes we make to the Developer Portal or our services or systems. While we currently make the Developer Portal available without charge to developers, we may in the future charge for access to or use of the Developer Portal or Sandbox at any time, and on a case by case basis.

  • TERMINATION

    RAKBANK may terminate your registration and access to the Developer Portal and content at any time without prior notice. Your registration will automatically terminate if you breach any of these Terms and Conditions. Upon termination, any rights which are granted to you for fair utilization under the Terms and Conditions will automatically cease.

  • NO WARRANTIES, LIABILITY AND INDEMNIFICATION

    • The Developer Portal and Sandbox environment are provided “as is basis”, and use of the Developer Portal is entirely on your own risk. To the full extent permissible by law, we expressly disclaim all representations or warranties of any kind.
    • RAKBANK expressly disclaims from any liability, whether in contract, tort, strict liability or otherwise for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with your access to or use of Bank’s Developer Portal, and/or any other websites whether or not the “Bank” was aware of the possibility of such damages.
    • You will indemnify RAKBANK for any third party claims for loss or damage of any nature arising out of your use of the Developer Portal, including any breach of the Terms of Use.

  • MISCELLANEOUS

    • In case any provision of these Terms is or becomes illegal, invalid or unenforceable, the legality, validity or enforceability of any other provision will not be affected.
    • Nothing in these Terms is intended to or shall create a partnership, agency, joint venture or co-owner relationship between RAKBANK and you. You shall not have the authority to act in the name of or on Bank’s behalf to bind RAKBANK regarding the other party/ies.

  • OTHER

    In addition to above, RAKBANK Website Usage Terms and Conditions, Cookie Policy apply.

  • GLOSSARY

    • “API” means Application Programming Interface.
    • “API User” means individuals or organizations that choose to access the Open Banking APIs.
    • “App” means the software application, website or other interface that you develop, own or operate that interacts with the APIs.
    • “Participant System” means the system (including any hardware, software and other infrastructure) and processes operated by or on behalf of a Participant that is used to make Open Data available through the Open Banking APIs.